Privacy policy

Privacy Policy

Welcome to Lainevor ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [lainevor.com] (the "Website") and purchase our products.

By using our Website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register an account, make a purchase, subscribe to our newsletter, or contact us.

The personal information we collect may include:

Personal Identification Information: Your name, email address, phone number, and shipping/billing address.
Payment Information: Your credit card details, debit card details, or other payment account information. This data is processed by our secure third-party payment processors and is not stored on our servers.
Order Information: Details about the products you purchase from us (e.g., clothing sizes, cosmetic preferences).
Communications: Any information you provide when you contact our customer support team.
Technical & Usage Data: Information collected automatically when you visit our Website, such as your IP address, browser type, device information, pages viewed, and referring URLs. We collect this data using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To Fulfill Your Orders: To process your payments, ship your products, and manage returns or exchanges. This is necessary to perform our contract with you.
To Communicate With You: To send you order confirmations, shipping updates, and respond to your customer service inquiries.
For Marketing & Promotions: With your explicit consent, to send you emails about new products, special offers, and other updates we think you will find valuable. You can opt-out of these communications at any time.
To Improve Our Services: To analyze website traffic and user behavior, allowing us to improve our Website, product selection, and user experience.
For Security & Fraud Prevention: To protect our Website and our customers from fraudulent or illegal activity.

3. How We Share Your Information

We do not sell your personal information. We only share your information with trusted third parties who help us operate our business, such as:

Payment Processors: To securely handle your payment information.
Shipping & Fulfillment Partners: To package and deliver your orders (e.g., FedEx, UPS, postal services).
Marketing & Analytics Platforms: To help us analyze our Website's performance and manage our email marketing (e.g., Google Analytics, Mailchimp).
Legal Authorities: If required by law, we may disclose your information in response to a subpoena, court order, or other valid legal request.

These third-party service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

5. Data Security & Retention

We take the security of your data seriously. We implement a variety of security measures (such as SSL encryption) to maintain the safety of your personal information when you place an order or enter your information.

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Depending on your location (such as the European Union or California), you may have the following rights regarding your personal data:

The Right to Access: You have the right to request copies of your personal information.
The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.¹
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.²
The Right t³o Opt-Out: You have the right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in any email we send.
The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at info@lainevor.com.

7. Children's Privacy

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We advise you to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

By email: info@lainevor.com